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AU · extended_group · Aug 2026
View, location, facilities, and communication
* The hot water in the shower was quite inconsistent, with the temperature frequently fluctuating. * The electric stove heated unpredictably, sometimes working well and sometimes losing power, making cooking difficult. * We found that both the hot water and the stove performed better only when we avoided peak water and electricity usage times. * There was a noticeable odour in the room. We needed to keep either the fan running or the balcony door open most of the time to make the room comfortable.
AU · family_with_children · Jun 2026
Location is amazing
Pool was not heated
AU · family_with_children · Jun 2026
Great location, lovely view
AU · extended_group · May 2026
Overall, the room itself was comfortable and the location and view were great, but the check-in experience affected our
The room was clean, the location was great, and the view was really nice, which made our stay enjoyable overall.
The late check-in process wasn’t very smooth. The key locker was broken, so we couldn’t access the key when we arrived. I called for assistance and one staff member was helpful in resolving the issue, but unfortunately the lady in the office wasn’t very friendly and made us feel like we were disturbing her, even though we were simply trying to get the keys, and in the end we managed to fix the issue after at least half hour. The situation could have been handled in a more welcoming and understanding way.
AU · family_with_children · Apr 2026
Overall a comfortable stay
The location was great & quiet. Good supply of dishwasher powder, body wash laundry detergent etc. Good variety of pillows The swiper did not open both doors Appreciated the early check-in
The pool area was ok but given the number of rooms on the property there could be more lounges at pool & BBQ area. We used the bath & when emptying it a lot of dirty smelly water came back up the bathroom drainpipe. water slow to drain from bathroom sinks Kitchen area could be stocked a little better - nonstick tongs, egg flipper, perhaps non-breakable glasses & plates for BBQ area, air fryer may prevent using hot plates etc. The rendezvous' for collecting the key could be tweaked.
1 Marlin Parade · Cairns