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GB · solo_traveller · Sep 2026
GB · couple · Aug 2026
Avoid unless emergency
NOTHING
Absolutely disgusting property, weak locks on front door, dirty windows, dirty light switches, bits and dirt in the couch cushions, it smells, there’s a Fridge freezer in the lounge. Walls pealing. Couch doesn’t actually fit in the lounge. Shady neighbours watching the house made me feel uncomfortable. Tried to sleep but I showered and left as I couldn’t accept the conditions
GB · extended_group · Aug 2026
Awful from start to finish I’ve stayed in council flats that are nicer than this property
I didn’t like anything
Everything was dirty unkept whole property looked like it went through the blitz and was never restored! Looks like the neighbours have created their own landfill site. Cockroach in the bed when complained about it I got it a minor issue.
GB · family_with_children · Aug 2026
Good value and location, but cleanliness could be improved. Overall a comfortable and well-equipped
The location was excellent, with Asda, Aldi and McDonald’s only about a 3-minute walk away. There was always a free parking space available outside the house, which was very convenient. The property stayed surprisingly cool even during very hot days. The bathroom was clean, the beds were fresh and comfortable, and towels were provided. The fridge was much bigger than expected and had a full-size freezer, which was really useful. The free Wi-Fi worked very well and the Smart TV was excellent. We also really appreciated how many essentials were provided. There was washing-up liquid, cleaning products, toilet paper and kitchen basics such as salt, pepper, sugar and oil, as well as some food items left in the cupboards. The kitchen had pretty much everything needed for cooking and the gas oven worked well. A whisk was the only thing we couldn’t find, so we bought one and left it at the property for future guests. Overall, the house was well equipped and had everything we needed for our stay.
The main downside for us was the cleanliness. On arrival, there was a strong curry/cooking smell throughout the house, and the kitchen felt sticky and generally not properly cleaned. We ended up cleaning surfaces and kitchen items ourselves before using them. The bottom of the fridge was dirty and had water collecting inside, the floors were sticky, and the carpets did not appear to have been vacuumed. Some of the bedroom furniture was damaged, and the second bedroom had no furniture for storing clothes at all, so the children had to keep their belongings in their suitcases throughout the stay. Some of the towels provided also felt damp, although we hadn’t expected towels to be included and brought our own, so this wasn’t a major issue for us. Thankfully, the bathroom itself was clean, although the mirror above the sink was missing and there was only one other mirror in the property. There were also a few small areas of damage and general wear around the house. I have attached photos to show what we found, as I appreciate that standards and expectations regarding cleanliness can differ. For some guests this may not be a problem, but personally I would have expected the property to be cleaned more thoroughly before arrival.
BE · family_with_children · Aug 2026
23 Pinnox Street · Stoke on Trent