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Guests liked
ZA · solo_traveller · Sep 2026
NL · solo_traveller · Aug 2026
Nice apartment, somewhat sketchy communication
Very nice 2 bedroom apt, with in theory everything to have a good stay. Good beds.
The apartment is stone cold in June/winter. The owner didn't know how to ignite the gas heater, which is essential to get the inside temperature to an acceptable level. It took so long that we weren't able to get dinner anymore on the day of arrival. When it finally burned, the gas ran out the next day, a Saturday, and the owner brushed us off initially that we would be the first on Monday morning since everything was closed...How is this your primary source of heating and how don't you at least have only one spare cannister???? Since it was extremely cold outside, that was of course unacceptable, so I suggested he'd get one from a gas station or a friend as we couldn't do without. The air blowers didn't provide enough warmth and the amount of electrical outlets also didn't suffice. At first, when we mentioned that, the owner ghosted us: my app messages didn't reach him anymore, which felt awful. His girlfriend, who was abroad, then took over the communication, suggesting we'd find a different accommodation. As if we'd want to throw away a half day by searching for one, we had already lost valuable vacation time and just needed a new cannister or other viable way of heating. The next morning he called, that a new cannister could be delivered which he got from a friend. It again cost a considerable amount of time, but it now at least worked. So at last, he did come through, but the way this went on, was awkward, time consuming and simply energy draining, a pity, since the potential of the apartment itself is absolutely fine.
ZA · couple · Jul 2026
Fantastic place to stay, the attention to detail in ensuring comfort is next level. Di an Frank are amazing caring hosts
ZA · couple · Jun 2026
Send my money back.
I want my money back
Nothing as we were not allowed in
ZA · solo_traveller · Jun 2026
Everything was close by and all the locals I encountered were warm and kind.
Everything was perfect
120 Main Street · Clarens