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NL · extended_group · Apr 2026
KH · young couple · Dec 2024
Superb
SK · solo traveller · Dec 2024
Bad
They cancelled my booking and even didnt inform me about it. Just told me via phone when i arrived.
SG · review category business travellers · Nov 2024
Clean and convenient
Clean Japan style home. Good location near Lotte centre, cafes and bars
Bath tub seemed hollow and weak when stand bathing
VN · review category business travellers · Sep 2024
Very good
The key was collected quickly, as the host contacted me beforehand to check the check-in time. The key was convenient, as I didn't need it for the power plug. The room is brand new, modern and fully equipped for an even longer stay. I did not enjoy the fully automatic toilet. However, I appreciated the host's investment in contemporary household applicants. The host/ hotline was always responsive.
I expected a more neat entrance/ reception desk. The staff used the lobby area to store old ACs, a big bag of used bottles, etc. Since there was no check-in computer, the staff took a photo of my ID card for the check-in. I once asked about how to switch from the faucet to the shower, and the hotline told the staff to come up to check. The staff who were there so not as happy as she was about the leave work. She did help me, as it took 10 seconds for her to show me how to use it. I understand her frustration about leaving work but had to stay for a minor issue. What I could not empathy was the tone and volume of her yelling at me from the hallway, banging on the door loudly and questioning me: How on earth do I not know how to use the shower? It was only a very brief moment, but enough for a bad experience with the stay.
8 Phố Nguyễn Văn Ngọc 8 · Hanoi