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LK · couple · Oct 2026
Nothing
When I go they hadn't my booking and they gave me a Another room on ground floor .only When I spoke to the owner I got the dlx room and that room was not Properly cleaned.
ES · extended_group · Aug 2026
Habitacio agradable amb molt bones vistes
Habitacio agradable amb molt bones vistes
DE · solo_traveller · Aug 2026
Nice place for a night in Badulla
Beautiful view, nice location, good value for money, quiet at night
I missed a trash bin. The checkin and checkout was not easy because the persons in charge did not speak sufficient English
LK · family_with_children · Aug 2026
THIS PLACE IS OUTDATED!! DON'T RUIN YOUR TRIP BY STAYING HERE LIKE WE DID.
I honestly hate leaving 1-star reviews because I know every business has its ups and downs, but this place left me with no other option. First of all, this place is OLD and NOT MAINTAINED. The whole property feels neglected, and you can tell it hasn't been looked after in a long time. It's nothing like the photos. The place is also seriously understaffed. There was only one young guy handling everything. I get that it's probably not his fault, but he wasn't welcoming at all and there was basically no hospitality. We booked the mountain view room, and it was a huge disappointment. The room was old and dusty. I smelled the blanket before using it, and it literally smelled like sweat. The bathroom looked nothing like the photos on Booking.com. It was old, mouldy, and just felt dirty. To make things even worse, the power went out. Nobody told us there was going to be a scheduled power cut. The hotel doesn't even have a generator. We messaged the owner on WhatsApp and were told it was just a weather-related breakdown and that the power would be back soon. Turns out that was just a guess because the electricity never came back the whole day. What really annoyed us wasn't even the power cut it was how they handled it. Nobody checked on the guests, gave any updates, or even offered candles or emergency lights. The receptionist was just sitting in the office watching videos on his phone. We had to ask several times before they finally gave us a candle. By then we'd completely lost our patience, so we called the owner and explained how disappointed we were. The owner's response? They politely told us we could leave and find another place to stay. LOL. Funny enough, that ended up being the best thing that happened. We found another place for the same budget, and it was absolutely beautiful. It completely saved our trip.
LK · solo_traveller · Jul 2026
25 Eladaluwa Road · Badulla