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ZA · couple · Oct 2026
Perfect short stay
The apartment was perfect for my short trip. The location, view and comfortable bed exceeded my expectations. The layout is great and has everything you need for a short stay.
If I stayed longer, a washer/dryer would have been helpful.
ZA · solo_traveller · Aug 2026
ZA · solo_traveller · Jul 2026
The view was absolutely amazing, and the space was just so easy to feel comfortable in
ZA · couple · Jun 2026
During my stay, I was accused by a receptionist of smoking cannabis/weed on the premises. This accusation was completely unfounded and caused me significant embarrassment and distress. I was not provided with any evidence to support the allegation, nor was I given a fair opportunity to address the matter appropriately. Following this incident, I raised a complaint with the host/property management. However, my concerns have not been properly acknowledged, and I have not received any meaningful feedback, explanation, or resolution despite bringing the matter to their attention. I find both the false accusation and the lack of response from the host unacceptable. As a guest, I expect to be treated with respect and professionalism. Being subjected to an unsupported allegation and then having my complaint ignored has negatively affected my experience. I request that Booking.com investigate this matter and review the conduct of both the receptionist and the host. I would also appreciate a written response explaining what steps will be taken to address my complaint and prevent similar situations from occurring in the future. I look forward to your prompt response.
ZA · couple · Apr 2026
Fair
Fair
Sitting room benches worn out and bad stand up low to ground
3 Athens Road 502 Portico · Cape Town