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GR · extended_group · Oct 2026
FR · couple · Sep 2026
I will recommend this apartment, but not to fragile people, and we'll consider to come again
I Inaccuracies in Booking.com presentation: 1) the apartment is not 5 minutes from the ski slopes, but 5 minutes from the golf course ( the ski slopes are in the opposite part of the town) 2) it is said that the apartment is on the 2nd floor, and in the photo one could see a chalet with a ground level, 2 floors and an attic. When we arrived, we found that the ground level is denoted as floor -1, the first level as floor 0, the II-nd level as floor 1, and the rented apartment is in the attic. Wonderful view, but ... 47 semi-spiral stairs from the ground, difficult for old or fragile people, or for tourists with very large, heavy suitcases. I had to open the suitcase on the ground floor and take all the belongings to my apartment in multiple trips. II. Good things: The apartment is very spacious, wonderful for couples with a teenage boy, as the apartment has two parts, each one with its own door and key. I used the II-nd bedroom as my study without hearing the TV from the sitting room. A perfect kitchen with everything needed, very good WiFi. Situated on a beautiful small street, only with chalets, close to the center ( about 10-12 minutes' walk). Nice furniture. III. The Coucou agency: A very efficient Guest Coordinator ( Thomas) - we asked him by email for several sets of bedsheets and towels, as we had to stay one month, we found a mountain of sets. Less efficient other employees of Coucou: on the first day I signaled them in emails a few deficiencies: broken jalousies at the kitchen, shutters which could not be 100% closed at the bedroom, and blocked at the sitting room; two employees replied: "well noted", and "well noted" remained, no one came to repair them. I read on Booking.com comments about a certain Nicolas who helped the guests a lot. During our stay, there was no "Nicolas", and the agency Coucou has no representative in Crans
CH · extended_group · Sep 2025
CH · family_with_children · Aug 2025
CH · family_with_children · Jul 2025
25 Route de Tsarbouye · Crans-Montana