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Ace Hotel Kyoto

9.6/102903 reviewsKyoto

Luxurious Amenities Ace Hotel Kyoto offers a plethora of top-notch amenities, including a fitness centre, free bikes, and a serene garden and terrace for guests to unwind. Gourmet Dining Indulge in a culinary journey at the hotel's restaurant, serving delectable dishes. For added convenience, enjoy room service or explore nearby dining options. Prime Location Situated near iconic landmarks like Kyoto International Manga Museum and Gion Shijo Station, Ace Hotel Kyoto provides easy access to must-see attractions. Experience comfort, convenience, and style at Ace Hotel Kyoto. Book your stay now to enjoy a memorable getaway.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center

Policies & house rules

Check-in from 15:00 until 00:00
Check-out until 12:00
Children welcome
Pets allowed
No parking

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details. When traveling with pets, please note that an extra charge of 11,000yen per pet, per night applies. Please note that the property can only allow dogs with a maximum weight of 15 kilos and rabies vaccination certificate issued within a year needs to be submitted upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.

Available rooms

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2903 reviews

Guests liked

Great location
Friendly staff
Spacious rooms
Delicious breakfast
Clean facilities

Guests mentioned

Slow internet

Marcelo
BR · couple · Oct 2026
10/10
Moderno e tradicional.
Instalações bonitas, quarto, café da manhã
Nada a registrar
家瑄
TW · extended_group · Oct 2026
9/10
Paul
IE · couple · Oct 2026
10/10
Annie Marie
CA · couple · Oct 2026
9/10
The location was great, but the lobby area needs improvement because guests shared it with customers from the adjacent c
Location is great, close to the train stailn
The lobby is shared by hotel guests and customers of the adjoining coffee shop, who often take up so much space that hotel guests have little room. Hotel guests need a dedicated seating area, especially during check-in. Also, Kosa, the steak restaurant, needs to improve its customer service. The food took a long time to arrive, and the server didn't explain the menu or the wine and drink list. They should at least have offered us complimentary bread while we waited. The meat was tender, as expected, but the side dish was tiny—and they charged us for it!!!?? We've been to high-end restaurants, but this was the smallest portion we've ever had. The server looked tired and rushed…r nuts while we waited.
Hornstein
IL · family_with_children · Oct 2026
6/10
Ace in Kyoto has great vibe & location, yet could be disappointing for families
The Ace Hotel is well-located with impressive architecture for a Kyoto city hotel. The lobby is lively and full of energy, with great adjacent shops integrated into the complex, and its location right near Karasuma Oike Station is ideal. The staff is dynamic and communicates exceptionally well.
Narrow beds made sharing with tweens a struggle, and we were disappointed to be asked for an extra charge for a folding bed despite staying within our registered guest count. Seeing the setup upon arrival, we immediately decided to shorten our stay and move to another hotel. Even then, management only permitted us to cancel the third night, refusing a cancellation for the second. By Japanese hospitality standards, the stay fell somewhat short of expectations.

Location

245-2 Aneyakojidori · Kyoto