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Akumal Bay Beach & Spa Resort

8.8/10165 reviewsAkumal

Luxurious Spa Retreat Indulge in massages, body treatments, and facials at the spa. Relax at the private beach or one of the 4 outdoor pools. All-Inclusive Dining Enjoy meals and beverages at dining establishments like Rodizio Grill. Sip cocktails at the beach bar and 3 other bars/lounges. Convenient Amenities Benefit from free Wi-Fi, concierge services, and 24-hour room service. Stay entertained with plasma TVs and iPod docking stations in the 310 air-conditioned rooms. To experience this blissful escape at Akumal Bay Beach & Wellness Resort, book now!

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Free breakfast
  • Safe-deposit box at front desk

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 12:00
  • No pets
  • Free parking

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). A deposit may be required at the property.

Available rooms

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165 reviews

Guests liked

  • Ocean view
  • Friendly staff
  • Clean facilities
  • Consistent improvements

Guests mentioned

  • Limited food variety
  • Ongoing renovations

  • Harold

    partner · Oct 2025

    10/10

    The property was amazing it was so relaxing and welcoming. All the staff was very helpful except one staff at the buffet was kind of short but other than that all the other staff was wonderful we wanted to take some of them home with us especially Adriana. The staff at the Peruvian restaurant gave us the best service we have ever had at any restaurant. We went there on our anniversary and had such a special intimate time. I plan to go back. We really wanted to call out the Peruvian staff by name because they were so wonderful and we lost the card that had their names on it. We stayed September 13th through the 21st so it should be pretty easy for the resort to figure out the wonderful staff that we had. I hope all of the staff gets paid very well as it was superb service.

  • vladislav

    partner · Sep 2025

    10/10

    Everything was great for us except probably the food is good quality ,but boring .Thank you anyway.

  • Sean Lee

    Sep 2025

    10/10

    Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.

  • Diana

    Sep 2025

    8/10

    The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .

  • Shaquana

    Sep 2025

    10/10

    Great

Location

Km 104 Carr. Cancun-Chetumal · Akumal