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FR · couple · Oct 2026
Hygiène à revoir.
Extérieur agréable. Stationnement facile.
L’hygiène est clairement à revoir. Le linge n’était pas propre. L’eau de la salle de bain sentait très mauvais. Les photos sont très belles mais le logement a mal vieilli manque d’entretien.
SI · couple · Oct 2026
Beautiful place, amazing atmosphere, great pool. Very nice staff, everybody was very polite and helpful. Alex also provided us with transportation contacts. The wifi wasn’t working properly and Alex immediately helped us and fixed a problem. Delicious food.
You could see that the kitchen wasn’t used a lot recently because there were some spider webs in the cabinets. But still, it was a very nice kitchen and apartment overall.
FR · family_with_children · Sep 2026
La piscine, la taille du logement, le petit déjeuner
l'environnement immédiat
TT · solo_traveller · Sep 2026
The hotel is gorgeous. Very natural vibe from the decor to the pool, to the treehouse. Alex was very responsive before I got there and I was actually able to check in early. The room is spacious and cool (with the A/C of course). The cafe attached served breakfast and lunch. There was a special breakfast menu for guests, but the meals were good. Would definitely recommend. The location is quiet and does give you that, "in the jungle feeling."
The location: sorta. Being more specific, the location is not in the middle of the town which I knew in advance. What I did not know is how much taxis would charge to get there and that they wouldn't necessarily come out if you ask for a pickup. This is no fault of the hotel owner. But would advise that renting a car or bike may be better. Walking is good too. Which is what I did most of the time.
PT · couple · Sep 2026
Av. 1 #15 · Tulum