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Aug 2025
Hotel to avoid
I would never stay at this hotel as I do not want to risk my booking cancelled on the day I check in. I made my booking around three weeks in advance and the day before my booking I received an email from the hotel to say welcome and they look forward to have us. The next day when we arrived, the hotel told us they didn't have any room available because they had "lost" our booking. They gave us the option to stay at a different hotel which was not the location we wanted, or they cancel our booking and we have to find another place to stay. We were very tired from a long bus trip and intead of going out for dinner after checking in our room, we had to run around trying to find accommodation at the very last minute, which was neither easy or pleasant. I do not believe the hotel "lost" our booking, because if they did, then why send the welcome email? I have heard that hotels deliberately "lose" your booking and move you to a different location if they can get a higher price for the room you booked. I don't know if this was the case here, but I would not want the experience of running around trying to get last minute accommodation around dinner time again.
Aug 2024
One thing I certainly have a problem with is that all of my personal information was photocopied and sitting out on the desk along with the personal information of others guests, right there in plain sight in a stack. Passport info, signature, home address, age, photo etc, just sitting right there on the desk. That’s what computers are for. Too many places in Vietnam ask for your passport information and don’t seem to think it’s important to keep it safe.
family · Jul 2024
Will stay here again
Jul 2024
Everything good
Apr 2024
Flying pancake
It's a pretty good hotel for the amount of money you are paying. but please keep in mind that twin beds are better and more spacious. somehow they changed the cleaning staff and it's not as clean as i remembered it to be. (hair everywhere)
127/10 Nguyen Thien Thuat · Nha Trang