Algarve - Praia da Rocha - Near of Awesome Beach

16 reviews

• R

  Renata

  FR · family_with_children · Oct 2026

  8/10
• D

  Dylan

  CH · couple · Sep 2026

  1/10

  Trop de problèmes durant le séjour qui n’ont pas été résolus.

  Appartement grand pour deux personnes voire plus, et se situe dans un sympathique lotissement.

  Nous avons séjourné ici 9 jours, durant lesquels nous avons été littéralement ignorés par l’ensemble des responsables du logement. En effet, à notre arrivée nous avons découvert plusieurs problèmes. Premièrement, la fenêtre coulissante du balcon ne se fermait pas (ce qui est très peu rassurant la nuit mais également concernant le fait de laisser nos objets de valeurs dans l’appartement). Deuxièmement, le ventilateur ne fonctionnant pas, nous avons immédiatement contacté les propriétaires afin d’en avoir un autre, bien évidemment rien n’a été fait pendant 9 jours malgré les multiples relances. Nous avons donc souffert de la chaleur toutes les nuits, ce qui est très agréable pour se reposer ! De plus, les draps étant beaucoup trop petits pour le lit, il nous suffisait de s’assoir dessus pour qu’ils s’enlèvent, et par conséquent à dormir malgré nous à moitié sur le matelas sale. Sans oublier, au moment de réserver, les propriétaires nous ont demandé quand est-ce que nous pensions arriver pour faire le check-in (afin de trouver un arrangement entre nous), pour que finalement nous nous retrouvions à attendre pendant 2h30 dans le bar d’en face (bar qui est absolument génial (Deck pool bar)) que quelqu’un vienne nous donner les clés. Finalement, bien que l’appartement était correct, le service a été plus que déplorable. Il ne faut surtout pas compter sur eux.

• H

  Helena

  IE · family_with_children · Aug 2026

  1/10

  Very bad experience; a terrible apartment, bad smell, broken bed, no fan, no towels or pillows.

  I don't recommend this apartment. It was the worst experience, the bed sofa was broken, my daughters had to put mattress on the floor, broken fan, there were no bath towels, no pillow. Their customer support for resolving problems was terrible, they don't respond. There's a terrible smell of sewage in the kitchen all the time. Please look for another apt. Nobody cares after you've already paid. Check out photos that prove everything I reported. Complaints from 2025 reported here and they didn't do maintenance. The owner needs to be responsible.

  I do not recommend this apartment. It was a terrible experience. From the very beginning, our experience was extremely disappointing. While we were already on our way and almost arriving in the Algarve, we were asked to call Sr Sergio and collect the keys. When we tried to contact the host, no one answered the phone 3x, and then the phone was switched off. We had no way to communicate and had to contact Booking.com for assistance. It was a very stressful start to our stay. The apartment had a strong sewage smell, especially in the kitchen. We booked the apartment for a family of five (my husband, our three teenage children, and me). However, the apartment was only prepared for three guests. There were not enough beds, towels, or pillows for everyone. The sofa bed was broken, so we had to place the mattress on the floor for our children to sleep on. There were also not enough pillows, so they had to cover dirty sofa cushions with old sheets and use them as pillows. See photos The listing stated that the apartment included fans, but the fan provided was broken. We informed the person responsible, who removed it and promised to bring a replacement, but he never returned. See photos. Communication with the owners and their contact person, Sérgio, was extremely poor. Our WhatsApp messages were often ignored, and our questions went unanswered. The stove was also not working, making it impossible to prepare a simple breakfast or quick meal.There were no proper drinking glasses available. The apartment only had mugs and a few random mismatched glasses, which was completely unacceptable. When we raised these issues, the owners responded by saying that "mistakes happen" and that they "are not robots." However, this is not an acceptable excuse. It is the owner's responsibility to inspect the property before each guest arrives, Sara and Ricardo, the owners, were inattentive and rude. Overall, this apartment was a huge disappointment.

• R

  Ruben

  PT · family_with_children · Aug 2026

  4/10

  Razoável

  Boa parte exterior

  Sem ar condicionado , camas com colchões desconfortáveis , sofá cama partido . Muito quente durante a noite impossível descansar bem

• D

  Débora

  NL · family_with_children · Aug 2026

  1/10