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Alila Mayakoba by Hyatt

8.6/10117 reviewsPlaya del Carmen

Luxurious Accommodation and Amenities Indulge in the ultimate relaxation experience at Upscale Andaz Mayakoba. Each air-conditioned room offers a flat-screen TV, plush bathrobes, and slippers for your comfort. Enjoy stunning views of the sea or lake from select units, ensuring a memorable stay. Culinary Delights Savor exquisite dining options at one of the four restaurants, ranging from fine dining at Casa Amate to beachfront seafood at Sotavento and Tinta del Pulpo. Room service is available 24 hours a day, catering to your cravings at any time. Recreational Paradise Embark on a journey of wellness at the Mayan Oasis Spa, featuring massage rooms, a hydrotherapy circuit, and sauna. Take advantage of water sports facilities, complimentary bicycle usage, and access to the El Camaleón Golf Club and Mayakoba Tennis Centre for a fulfilling stay. Book your stay at Andaz Mayakoba now for an unforgettable upscale getaway!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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117 reviews

Guests liked

  • Good facilities (installation)
  • Friendly/personal staff

Guests mentioned

  • Beach erosion with seaweed smell — beach unusable
  • House doctor directs to hospital leading to overcharging (poor value for medical needs)
  • Alexia

    GB · couple · Oct 2026

    8/10

    Beautiful property, well mantained, clean. We also toured the other properties in Mayakoba and thought this one is the best value given its renovated and better price than other hotels in the reserve.

    The food options are ok priced, but alcohol is prohibitively expensive. I live in nyc and its cheaper than drinks in the hotel

  • Oliver

    DE · couple · Oct 2026

    9/10

    Sehr gut aber auch sehr teuer. Sehr hilfsbereites und aufmerksames Team

    Perfekte Location zwischen Lagune und Strand

    Die Preise sind sehr hoch

  • CLAUDIO

    BR · extended_group · Sep 2026

    10/10

    De tudo, resort excelente, diferenciado, dentro do verde e natureza.

  • allison

    CA · extended_group · Aug 2026

    9/10

    great resort in an amazing location - get ready to feel relaxed and well taken care of.

    Rooms are beautifully designed, right out of a magazine cover. The property is breathtaking. With new manager Patrick Schori at the helm, this property is only going to get better. Patrick introduced himself to us and was keen to get feedback on how best they could enhance our experience. We had eating concerns led by Rosario and her team diego, Krystal and Cheg, they took care of our concerns, going above and beyond what you would normally expect. this is what you get when you stay here - service that goes over and beyond and a propery that is trulu breath taking.

  • Carlo

    IT · couple · Aug 2026

    10/10

Location

Carreterra Federal Chetumal-Puerto Juarez KM 298 · Playa del Carmen