Alila Wuzhen, Zhejiang
Luxurious Amenities Indulge in the indoor pool, 24-hour fitness center, and seasonal outdoor pool. Dine at the gourmet restaurant or enjoy 24-hour room service and multiple bars. Convenience and Comfort Take advantage of complimentary Wi-Fi, concierge services, and gift shops. Unwind in individually decorated guestrooms with private spa tubs and balconies. Event Spaces and Location With 6458 square feet of conference space and proximity to the Wuzhen Scenic Area, this riverwalk hotel is perfect for both business and leisure travelers. Don't miss the chance to experience luxury and convenience at Alila Wuzhen, Zhejiang. Book your stay now!
What this place offers
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Multilingual staff
Policies & house rules
- Check-in from 15:00 until 00:00
- Check-out until 12:00
- No pets
- Free parking
Available rooms
Select dates to see available rooms
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5 reviews
Oct 2024
Modern and architecturally hotel.
This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better.
Sep 2023
The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Jun 2020
great option in Wuzhen
nice design, pleasant simple service and lovely experience in convenient location
Dec 2019
Great service by Victor
We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
Dec 2019
Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
Location
No. 939, Ziye East Road, Wuzhen Township · Jiaxing