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partner · Oct 2024
Si tuviera que repetir la experiencia, repetiría el mismo crucero. Hotel elegante, limpio y personal muy amable, en especial Thuy. Fuimos a ver una cueva e hicimos kayak. Comimos, cenamos, desayunamos y almorzamos y la comida estaba realmente buena. Todo incluido menos la bebida, cosa que pagando casi 400€ la noche me parece muy feo. Entiendo que no te pongan vino, pero cobrarte una botella de agua me parece muy mal. Es lo único que no me ha gustado y creo deberían cambiar. El resto perfecto 👍
Apr 2023
나의 방은 배의후미로 배정받았다 밤새도록 배에서 내뿜는 가스냄새에 잠을 잘수가 없었으며 이동중에도 엔진의 시끄러움에 방에서 있을수가 없었다
Aug 2022
Extremely overpriced and disappointing
First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.
Feb 2020
bom barco, quarto espaçoso com varanda, banheira, boas refeições, porem com poucas opções ocidentais. passeio excelente
family · Feb 2020
The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.
Gate 16 Tuan Chau Port · Ha Long