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Guests mentioned
GB · solo_traveller · Aug 2026
AU · solo_traveller · May 2026
Very comfortable with nice outlook over the park.
Good value for money and helpful staff. Assistant manager Sienna went out of her way to help me with a few problems that I had (nothing to do with the Hotel). Her English was ok and she would make sure that my problems were sorted, even ordering in a bag that I required to transport extra samples home to Australia. She wasn't comfortable with me getting a taxi alone to the shopping mall so she went online and found what I required and had it sent to the hotel. She even gave me her WeChat contact so that if I had any problem when she was not available, I could contact her to sort it out. I hope that the management of the Hotel chain see this review so they know what an exceptional young staff member they have.
They had a coctail lounge bar area but it was never open.
FR · family_with_children · Apr 2026
Perfect as usual. This is my 4th time on the hotel and I'll return it next time. Perfect location, near by the lake, and closed to mall restaurants. I recommend.
FR · family_with_children · Mar 2026
IL · couple · Oct 2025
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ארוחת בוקר
No.7 Xinzhu Road, Vanke Plaza · Dongguan