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Aloft by Marriott New York Chelsea

8.4/101381 reviewsNew York

Modern Comforts and Prime Location Aloft New York Chelsea, a 4-star hotel in the heart of New York, offers a seamless blend of modern comforts and a prime location. With allergy-free rooms, free WiFi, and a stylish bar, this hotel ensures a comfortable stay for every guest. Convenience at Your Fingertips Enjoy express check-in/out, a shared lounge, and a 24-hour front desk at Aloft New York Chelsea. The hotel also features an ATM, evening entertainment, and a business centre, catering to all your needs during your stay. Near Top Attractions Situated just 700 meters from Madison Square Garden, Aloft New York Chelsea is surrounded by iconic landmarks like the Flatiron Building and Empire State Building. Don't miss the chance to explore the best of New York from this centrally located hotel. Book now for an unforgettable stay at Aloft New York Chelsea.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 16:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • Paid parking

Pet Policy - 2 pets 30lbs maximum per room with 50USD Non refundable Fee per room per stay. Pets Welcome, Pet Fee: 50 USD per room per day up to 150 USD per room per stay(Nonrefundable)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1381 reviews

Guests liked

  • Great location
  • Clean rooms
  • Friendly staff

Guests mentioned

  • Small rooms
  • Poor breakfast options
  • Room service issues
  • Heloisa

    BR · solo_traveller · Oct 2026

    10/10

    Surpreendeu!

    Tudo estava muito bom! O staff simpático e solícito. A localização excelente, perto de tudo que queríamos fazer e do lado do metrô da 28st que acessa tudo. Apesar de ser localizado no “centro” de NY, não tivemos problema com barulhos. Estadia melhor do que esperávamos. Nos surpreendeu.

  • Kathryn

    US · couple · Oct 2026

    6/10

    Pretty, expensive, modern small room hotel; great location; services gravely underperforming

    It is a beautiful renovation in a great location--between 2 major subway lines and 28th is full of flowers! The linens were crisp, the layout was fine, there was nice desk staff even late at night, and a lounge/lobby for coffee or waiting

    Our room was NEVER cleaned in 3 days. First day, they came around 4:45 in the afternoon. Needless to say, we'd been out all day and already back resting/preparing for our evening. I took some fresh towels. Second day, 5:30 p.m. they finally got around to clean our room--again, an impossible time. I took my towels (nothing really dried in the little room). Also, we went from 3 to 2 to 1 functioning elevator over our first 24 hours there... with 33 floors of people, you can imagine how messed up that became.

  • MAHIYU

    US · solo_traveller · Oct 2026

    6/10

    good but fix lifts

    i like location, good size room

    lifts took extremely long, was very inconvenient

  • Meisel

    US · couple · Oct 2026

    4/10

    Very disappointed to spend that much money and have to walk up and down stairs.

    I liked the location, and I thought for a New York hotel, the room was adequate and comfortable. The location was very good and close to lots of options

    The elevators were a disaster. Most of the time we were forced to take 14 flights of stairs due to the long wait for the elevator. The lounge and bar area were not comfortable at all. There was space but nothing comfortable to sit and chat or have coffee.

  • Zebelka

    BE · extended_group · Oct 2026

    7/10

Location

132 West 28th Street · New York