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Guests mentioned
AU · couple · Mar 2026
Great fun but the weather didn't play ball at all with extremely hot weather for that time of year.
All aussie staff that were extremely friendly and obliging. Nothing was too difficult for them, except laughing politely at my incessant barrage of dad jokes.
TW · solo_traveller · Mar 2026
AU · couple · Mar 2026
The staff were wonderful. Nothing was too difficult, great communication and easy to get shuttle from the lodge to the restaurants or the main hotel or slopes. You can ski or snowboard from the lodge very convenient
Only one pillow and not enough towels for the duration of our stay. Could have been cleaner.
AU · family_with_children · Feb 2026
Great location, lovely staff.
Great breakfast with a changing hot option each day. Perfect location to ski to/from the end of the road with only a 50m walk maximum. Impressive size family rooms- biggest we’ve had in Japan. 2 single beds, a couch, a queen in the main area and PLENTY of storage. The kitchenette/fridge allows more self sufficiency. The staff were lovely and catered for our family with time appropriate drop offs and pick ups that didn’t fit with their current schedule. We had translation issues with the heater and when we bought it up it was resolved almost instantly.
The property needs a bit of work as a whole- drainage etc, but nothing that made a negative impact on our experience. Not about the property- just so future guests know, as of this time, there is no nappies, baby formula or ATM available on the mountain. Make sure you stock up in Madarao.
AU · family_with_children · Feb 2026
Great vibe and super accommodating hosts.
Super lovely staff, very responsive and accommodating. Would definitely come back again. Molly, Ben, Tim and Finn were great and so flexible with pickups when we messed up our dinner bookings. They went out of their way to help. Best hosts ever! Great vibe and other guests were lovely too. Good breakfat variety.
Would have like to get the room/bathroom tidied once in a while and toilet paper restocked.
11492-399 Madarao-kogen · Iiyama