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Guests liked
US · couple · Oct 2026
Great location but hard to check in, confusing and not comfortable or friendly host or property staff
Location
Check in extremely difficult, staff not very friendly or difficult and made mistakes out my stay days
US · couple · Oct 2026
SV · couple · Mar 2026
Not recommended
The size of the apartment was ok for two people.
Not recommended We are pretty seasoned travelers, for the last 20 years we have traveled atleast three times a year, to Europe, the U.S. and/or South America. In all those trips we have very - very few times encountered such a problematic-inconvenient stay as we did here. The day we arrived (very tired, from three weeks in Europe) we found in the apartment four towels, two the size of a hand (for the face) and two slightly larger, hand size. No bathing towels. So I showered and dried with these tiny towels. That was a little awkward. But what’s worst is that the shower tub was clogged and the soapy water didn’t drain. So my feet were still dirty after showering. The toilet was also a problem. It clogged on the second day and on the third day. However, we fixed that. A little inconvenient and not what you would expect, but no big deal, right? But the toilet wasn’t working properly and would drain water to the floor. It flooded because the internal system of floats and levers was not working properly. That happened three times. The handyman came two times and supposedly fixed the problem, but it continued flooding. The last time the repair man couldn’t come that day (Saturday) or the next. Do we had a faulty drainy toilet for several days. We requested a mop to make it easier to pick up the water but it never came. I guess that made our stay somewhat problematic but what really really made the stay HORRIBLE was the next door neighbor. We couldn’t sleep. The lady would talk very loudly, maybe to herself, we really couldn’t tell. She might have been mentally disturbed, we don’t know. We literally were able to go to sleep on one day until 2 am, when these people “decided it was time for them to shut up and go to sleep”. The next day the noise went on until 3 am. And the third day until 4 am. It was unbelievable!! Of course we asked for assistance from the owner or property manager as well as from the front desk of the building (the administration).
PL · family_with_children · Feb 2026
US · couple · Dec 2025
1200 Brickell Bay Drive · Miami