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Ambassador at Grand Velas All Inclusive

9/1023 reviewsPlaya del Carmen

Luxurious Spa and Recreational Amenities - Indulge in massages, facials, and body treatments at the full-service spa. Dive into one of the three outdoor pools or unwind in the spa tubs and sauna for a rejuvenating experience. All-Inclusive Dining and Beverages - Savor regional cuisine at Chaka or opt for 24-hour room service. With 8 restaurants, 6 bars/lounges, and beach bars to explore, your culinary journey is bound to be exceptional. Elegant Rooms and Event Spaces - Retreat to one of the 195 guestrooms featuring premium bedding, private balconies, and high-tech entertainment. Host a successful event in the hotel's expansive meeting rooms and conference center. Book your luxurious stay at Ambassador at Grand Velas All Inclusive now for a lavish experience in the heart of Playa del Carmen.

What this place offers

Elevator
Fitness facilities
Supervised childcare/activities
ATM/banking
Gift shops or newsstand
Shopping on site

Policies & house rules

Check-in from 15:00
Check-out until 12:00
No pets
Free parking

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. A deposit may be required at the property.

Available rooms

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23 reviews

Guests liked

High service quality
Excellent location

Guests mentioned

Noise from cleaners

Shimol
family · Jul 2025
8/10
Only downside was the noise of cleaners at 6am. The rooms need to be more sound proof. Obviously hotel needs to be cleaned.
Joshua
partner · Jul 2025
10/10
This is our second all inclusive in QRoo Mexico. This is our favorite and the locals talk very highly of this hotel. Would absolutely stay again.
Danielle
family_with_children · May 2025
10/10
Amazing especially if you have little kids . Spa is unbelievable. Food is excellent. An actual luxury resort that is for families . Feels like you are the only people there . Can’t wait to go back !
Hamza
family · Nov 2024
10/10
Best all inclusive in Riviera Maya! A true 5 star experience
mehul
Jun 2023
10/10
Service

Location

Carretera Cancun Tulum Km. 62 · Playa del Carmen