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US · family with young children · Jul 2023
Sophisticated and quiet place to vacation
Beautiful design and quiet property in the heart of Tulum! The property was very clean, kind and attentive staff- Alain- the Manager and his staff were very welcoming, they gave us suggestions on places to eat and visit. Alain, checked a few days prior our visit with us to ask if we needed anything. They made sure we felt very comfortable in their property. The room was neat, appropriate a/c temperature, water. comfortable bed, unique design. They even added another small bed for our little girl in the room. Thank you Alain!!
The small road to the hotel, lots of bumps- drive carefully. It is a developing zone- constructions all around the hotel.
IT · young couple · May 2023
A beautiful Moroccan hotel in Tulum
The staff were friendly and carried the luggage to our room since there is no lift. The room was clearly very modern and was beautifully decorated in a Moroccan style. We enjoyed a bath in the middle of our room overlooking a bit of greenery. The bed was very comfortable and had some good blackout blinds.
The location isn’t the most ideal sitting at the other end from Tulum’s centre. It was confusing to get to the hotel due to the unbuilt gravel roads leading up to it. There were construction noises that woke us up in the morning due to all the new buildings being constructed.
IT · young couple · Apr 2023
Superb
Beautiful building, staff is very kind, clean and good food
Just a few feedbacks to make it perfect: drinking water in the room was missing.The safe is actually movable and not locked somewhere in the room. Explain the breakfast menu before serving it.
DE · young couple · Mar 2023
Disappointing
DE · young couple · Feb 2023
Very good
great Moroccan style hotel , nice details , pools , very nice and friendly staff
dinner (a slice of overcooked meet and an orange as dessert ) was almost 100$ … I think that’s a bit overpriced even in Tulum
Tulum Region 15 · Tulum