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US · couple · Oct 2026
RO · couple · Oct 2026
O locație care necesită renovări serioase pentru a o menține în circuitul turistic
O locație excelentă pentru a vizita Newport. Mâncarea e OK și aceasta.
Clădirea este foarte veche, neaerisită, facilitățile neîntreținute și cu miros de mucegai
US · couple · Oct 2026
Great breakfast and location to the downtown area and wharf.
No onsite parking, paid city lot parking across the street. Tickets both nights even though I paid, the police can't seem to read license plates correctly. Gettin gready to dipute both from 2600 miles away.
US · solo_traveller · Oct 2026
US · couple · Oct 2026
Be aware that there is no public parking on-site, so you’ll need to use the public lot across the street for $30 a day. I booked two king rooms and specifically asked at check-in whether they were the same. I was assured they were, but that was absolutely not the case. One room was quite nice, with a full bathroom. The other was roughly half the size, with the sink next to the bed and the toilet and shower on the opposite side of the room. To make matters worse, the bed was broken and slanted noticeably to one side. The heat also came on and then refused to turn off. Feeling that I hadn’t received what I had booked, I approached the front desk. The young woman working there was confrontational, offered no apology or attempt to resolve the issue, and became increasingly hostile. I asked when the manager would be available and was told the following day, but we never had the opportunity to speak with them. After I walked away, the employee began aggressively typing and pounding on the desk. Since our party was waiting in the lobby, we were forced to sit through this uncomfortable display. Unfortunately, that wasn’t the only unpleasant interaction. Later, another young woman became unnecessarily aggressive when we borrowed an umbrella from the hotel’s umbrella stand. There was only one umbrella available at the time, so we used it and returned it promptly. We were then told we couldn’t use it again, despite the fact that we later saw approximately six umbrellas available. Between the vastly different room conditions, the broken bed, the uncontrollable heating, the $30 daily parking fee, and the four flights of stairs we had to navigate with all our luggage, this was already a disappointing stay. But what truly made the experience unacceptable was the attitude of the staff. Mistakes and inconveniences happen, but basic courtesy and customer service should never be optional. I would absolutely not recommend this hotel.
6 Mary Street · Newport