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US · couple · Oct 2026
US · solo_traveller · Sep 2026
Nothing, there was no staff on duty and we stayed for 5 days and had no maid service and asked for clean towels and never received any . Will never stay there again. I sure hope Wyndham knows how bad that place is and we should get our money back .
Everything. The place is discussing and needs to be completely remodeled and a new management and staff because they don't have anyone working there .... will never stay there again .
US · couple · Sep 2026
We have stayed at this location several times, and I don’t think we will return.
There was never anyone at the front desk. If there was an issue we had to ring a bell. The carpet was disgusting. There was no soap, shampoo was out too. The door never shut properly. The outside was not too bad.
US · solo_traveller · Aug 2026
Excellent. Will stay again
US · couple · Aug 2026
If you have to stay here for work it’ll suffice but I wouldn’t bring my family here.
I liked that there was a gas station right next to the hotel.
The staff was friendly, but the hotel itself was pretty outdated. I noticed what looked like black mold in the AC unit, which was a little concerning. I also found a sewing needle on the floor in my room, and that definitely shouldn’t have been there. One thing that was really odd was that most of the staff seemed to be hanging out in the room next to mine instead of at the front desk. I’ve stayed at a lot of hotels and have never seen that before. Overall, the people were nice, but the condition of the hotel and the cleanliness left a lot to be desired.
504 SE 10th St · Madison