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Oct 2025
All was very good for the price.
family · Sep 2025
Good and prompt service when asked for, i like friendliness of the staff and the restaurant upstairs. Room 306 needs some maintenance and attentin, but the view from the room is amazing. Thanks to the people at the front desk and the restaurant. THE PRICE ISGRAT AND THE EXPERIENCE IS TRULY WORTH IT, I WOULD STAY AT THIS HOTEL AGAIN AND RECOMMEND IT WITH GREAT PLEASURE.
Aug 2025
The best of the best
Staff were much helpful from the service desk to top management.
Aug 2025
Unsafe
Jul 2025
Very Disappointing Experience I stayed at the hotel for 7 days and faced many issues during my stay. Initially, I had booked during the time of the war between Iran and Israel, and all flights were canceled. I tried to cancel the reservation and paid $16 to Expedia for full refund protection, but the hotel refused to refund the money. Later, I rebooked for different dates, but the photos on the website were completely different from reality, especially the single rooms. When I spoke with the management, they told me to cancel the second booking and pay another deposit to deduct part of the amount, but I couldn’t do that due to personal reasons. The first room I got had insects in the bathroom, so I asked to change it. They did, but the second room also had several problems: The fridge wasn’t working The hairdryer was just for decoration The TV didn’t work The window opened to a basement area where they washed towels, so I couldn’t open it Also, there was no daily housekeeping unless requested, and I didn’t know that—I thought it would be automatic like in any normal hotel. Breakfast was cold, not varied, and of very low quality. As for the rooftop café, the prices were extremely high, and I felt it was a clear rip-off, especially since cafés outside the hotel were much cheaper. Unfortunately, my overall experience was very disappointing, and I do not recommend this hotel at all.
4 Al Shabsough Street · Amman