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AU · family with young children · Nov 2024
Very old resort needs lots of maintenance
The big infinity pool was very nice. The staff was friendly and helpful. The washing machine was clean and easy to use. (but not dryer or drying rack)
The breakfast was really underwhelming. We stayed for 8 days, and it was almost the same thing every morning with tiny changes. It was not a buffet, so there were limited choices. The place looks like it is from the 80s or 90s. It needs huge maintenance. We were upgraded to a bigger villa than what we booked. Our villa had mold, the ceiling was leaking when it was rainy, the blue couch stained our skin, and who knows what kind of dye was used for it. Our shower door was not working and one bathroom had no hot water. The kitchen had hardly anything in it and was old, and there were tiny ants everywhere. At first, the fridge smelt awful, like a dead animal. They cleaned it for us after it was okay. The private pool was okay, but the garden was overgrown and not maintained. There were cigarette butts everywhere. Not safe if you are traveling with young children. The hot tub wasn't working, and there was a big hole with some pipes in the garden, about 1m-1.5m deep. Our children are young so it did not feel safe to have a dirty hole like that open in the garden. Overall the resort next door was so much nicer(we visited their restaurant a few times), it was more expensive but if we could go back we would book to stay in that resort.
Oct 2024
The service from Vi the manager was excellent. She always attended to things in a timely, pleasant manner.
VN · young couple · Feb 2024
Good
friends · Feb 2024
Not like that
AU · with friends · Jan 2024
We stayed there in mid January and it were the only ones there so they upgraded our rooms to the bungalows nearest the b
The resort is beautiful .. there are large villas and smaller bungalows. It’s right on the beach with a lovely infinity pool and garden overlooking the beach. Rooms are comfortable and staff very friendly.
Location could be too quiet for some travelers
Long Hai · Long Hai