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AU · Family · May 2025
Mostly clean but fairly ordinary. Poor customer service.
Staff attitudes are weird (but this is very consistent with the reviews I've read in the province everywhere). For example this is the only hotel in Krabi that: 1) On my last morning on a 4 night stay I was asked by 3 different staff at breakfast for my room number at the buffet to ensure I had paid for it??? It was already all paid on checkin and you don't remember me the other 3 mornings? 2) Another morning the staff asked me not to take my half finished cordial out of the breakfast area? What's the big deal? They have room service anyway. 3) Despite confirming this would be ok before my stay the front desk wouldn't give me a spare keycard we had different members of family so not everyone would be in the room at the same time.... Then when I knocked and nobody was there, the staff took FOREVER to come and open the room up for me I had to ask TWICE. What was I supposed to do? The parking, although included was always pretty much full. The only spots left are by half parking in the other cars already in the spots filled by resort related vans and vehicles. Realiscially only about 6 spots from memory and the 2 shuttles and some dive van always took up 3 spots already. The other cars were always there for the week so I had to park against a bush or risk parking those cars in. Hygiene in the restaurant is questionable, staff picking up leftover pastries for the next day and taking it out of the glass jar in the morning with bare hands. Some of the food wasn't fully cooked, the others feel like they just reuse the prior days leftovers for other meals. This was the hotel I got a minor case of food poisoning at and in hindsight that doesn't surprise me. Flies everywhere uncovered fruits. Be careful. Ants, a real issue. Crawling all over breakfast areas, in the room counter only. Otherwise that being all said, room felt clean and if you can expect a budget accommodation this would be good.
Couples · Apr 2025
Poor pool area.
Good room size. Clean, large bed. Very small balcony. Not enough room for 2. Nowhere to hang wet towels or swimming costumes. Pool very small on second floor. Pics on website are misleading. Mismatch of loungers squashed together in tight space. No shade. No area to walk round pool. Not appropriate for families, children. If you like a nice pool area with lots of space and opportunity for shade thus is not the hotel for you. Good breakfast. Location good. Little bars and restaurants on doorstep. About 45 mins walk to beach. Lots of restaurants and shops on way.
Mar 2025
Fint hotel men meget lille poolområde
Fint hotel med god service. Dog meget ringe pool område med få liggestole, af dårlig kvalitet, meget lille pool og der var ingen parasoller til at skærme mod solen. Da der er ca. 2 km til stranden ville det have været dejligt med et godt alternativ.
US · Friends getaway · Feb 2025
Not worth it.
First of all they charged us for a hand towel that we either never got or was mixed in with the bedding. Secondly they do not accept credit cards which make it difficult after you have checked out and waiting to go to the airport and have no bhats left. To me that is poor customer service.
Friends getaway · Feb 2025
There are better options, don't bother with this place
Don't bother, there are better options. The hotel staff is unfriendly, the location is not great and they will nickel and dime u to death. There is actually a charge to take a cup of coffee from the , very limited, restaurant to your room. Also was charged to "clean a dirty towel"??? Friends were charged for a missing hand towel that they literally did not even use. Again, it's a lovely area but this is not where you want to stay.
424/1 Soi 11/1, Moo 2, Aonang · Krabi