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Sep 2025
Stay was ok. Room was small with no ventilation. Aircon so noisy it could not be left on so room became stuffy. Safe not working, dispensers in shower empty & not working. Breakfast average 2nd day we were later & most items gone. It would take just a small effort from the staff to improve. Convenient to rail etc but I don’t think we would recommend.
family · Jul 2025
If I ever went to Aguas Calientes again I would not stay at this hotel for several reasons. There were two windows in the room. One looked directly into the elevator shaft and the other looked into the hall. They advertised an a/c, but it went more like a softly blowing fan. Shower was hot but there was almost no water pressure from the hot faucet. Beds were hard, but more comfortable than other Peruvian beds we've stayed in.
Jun 2025
O hotel é muito bom pensando em localização, atendimento. Foram nos buscar na estação de trem pois chegamos no último trem da noite. A cama é bem confortável e o chuveiro bem quente. Mas o café da manhã não é bom. Poucas opções e não fazem reposição. Não gostamos.
May 2025
Nice room! Shower had super hot water and was near restaurants and markets!
family · Apr 2025
We had a room for 5 people with 4 beds. The beds were fine and the room appeared clean. The room served it purpose for sleeping before and after Machupicchu. We had no hot water. Not even luke warm could pass as warm water. We asked about jt and they said give it 10 minutes. We waited ans nothing. All 5 of us showered in freezing water. We also did not have a working toilet. We talked to front desk and they sent someone up to unclog it. That wasnt the issue. The toilet did not fill with water and seemed like it was not hooked up. We tried to flush it multiple times and it did nothing. We had to go to the lobby to go to the washroom The breakfast was a good hot buffet and started super early which was great for our 6am Machupicchu entrance time. It was made fresh and on time for 5am. The room and breakfast were good enough for what we needed. However have any warm water and a working toilet would have been nice.
Ca. Chaska Tika · Machu Picchu