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TW · couple · Dec 2025
MY · family with young children · Aug 2023
Disappointing
The facilities are old, not really worth for the money.
Oct 2018
만족합니다
알리바바 아침에 택시잡기는 힘들었지만 가격대비 정말 만족합니다 호텔존에 위치해있고 도심과는 조금 거리가있습니다. 직원들이 엄청친절해요
May 2018
sucked sucked
May 2018
The resort area (not the hotel) is under renovation, all restaurants & shops are closed except 2-3 restaurants & a Starbucks, really limited choices of food or only dine in hotel, while the hotel restaurant only provided Chinese cuisine, not even Asian & don't mention Western. Buffet breakfast provided was not quite a 4-star hotel standard, same dishes for all 3 days I have stayed. Taste was nothing impressive. Breakfast area is just next to hotel lobby, no staff to handle the guests especially young children even they were running & yelling around... Staff are in fact very friendly, have tried their best to answer questions & enquires, yet were unable to answer or provide accurate information, for example they told me to simply buy a shuttle bus ticket to wetland park at tourist center which no need to buy entrance ticket; but the cashier refused so that shuttle bus & park entrance ticket are tight-in. The best thing I like is there are quite a few books which guests can borrow to read at their rooms.
8 Westbrook Resort, Zijingang Road · Hangzhou