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PE · extended_group · Oct 2025
La ubicación
Falta de comunicación con los administradores del alojamiento. Aparte no había agua caliente en uno de los baños
MX · extended_group · Sep 2025
TODO EXCELENTE
IL · family_with_children · Sep 2025
Not worth its price - hardly worth any price in fact
The location is great: not far from the historical center, close to Santa Maria Novelle railway station, a couple od supermarkets and several groceries nearby, excellent public transportation means. Bedding and towels were clean.
The description is highly deceptive, promising a washing machine, AC, a dishwasher... (see screenshot). Washing machine doesn't exist - "We removed it a year ago, why did you expect it?" Dishwasher is broken: "Today I found that its door is blocked. It's August, I can't find anybody to repair it". The AC exists in the kitchen (works fine), in the living room (more or less OK) and in ONE bedroom of FOUR (scarcely perceptible). The weather in Florence in August is about 35-38°C, so bedrooms without AC turn into ovens. The host offered fans, so simple ovens became ovens with convection. Moreover, no AC - no fresh air intake: you can't open the windows, because trams and bikers ride right under the windows. Two bathrooms? One of them is big and spacious, but water mostly flows from the joint (hose-showerhead), so it is almost impossible to take a shower. The other shower works OK - but it is in fact a small WC room, and the shower is placed a;most above the toilet seat! I am OK with such structure in an old Tbilisi apartment for €20, but this one costs massively more. And you can't lock the door of this WC to that! Most door handles don't work properly, it is a pain to close the door. Old furniture looks nice but is not really comfortable. Very few power outlets (mostly one in a bedroom, difficult find to that) - as everyone has a number of gadgets, it's a problem. The lighting is low. Kitchen more or less equipped with pots, dishes, and cutlery - but the dishwasher is broken (see above), promised coffee machine is missing, no electric kettle etc. Some dishes and utensils were dirty, we even found mould in the coffeepot! Obviously there was no cleaning at all, although the client pays for it a lot of money. The refrigerator door is hard to close, and there's a thick layer of ice on the backwall. The apartment needs complete refurbishment and decent maintenance. Currently it's a disgrace.
NL · family_with_children · Aug 2025
Uitstekend
Sfeer en locatie
US · family with young children · Jun 2025
It’s a large apartment, but not for everyone.
Enough bedrooms and a good location for public transportation. Quick response from management regarding issues.
Really only one shower, the other is in a toilet space. As a family of eight, this was tricky. Air conditioning is only in three spaces, not the entire apartment.
47 Via della Cernaia · Florence