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Apartments next to Public Transport GG13

9.8/1012 reviewsVienna

Guests will find features like a virtual front desk. Luxurious Amenities await at our 8 air-conditioned rooms, complete with heated floors and Smart televisions. Fully Equipped Kitchens feature full-sized refrigerators/freezers, ovens, and stovetops for your culinary needs. Stay connected with complimentary wireless internet and relax with satellite TV. Convenient Location within a 5-minute drive of Schönbrunn Palace and Wiener Stadthalle, with Vienna State Opera just 3.9 km away. Book now for a memorable stay at Apartments next to Public Transport GG13 in Vienna.

What this place offers

  • Elevator
  • Smoke-free property
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Accessible shuttle
  • No accessible shuttle

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 10:00
  • Children welcome
  • No pets
  • No parking

A deposit may be required at the property.

Available rooms

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12 reviews

Guests liked

  • Great location
  • Neuwertige Wohnung with all standards

Guests mentioned

  • Poor customer service
  • Unresolved maintenance issues
  • Thomas

    Sep 2025

    8/10

    Tolles Apartment

    Lage und Aufteilung des Apartments sind perfekt, total ruhig gelegen mit schöner Terrasse. Bauliche Mängel müssten dringend beseitigt werden. In der Dusche ist das Gefälle der Bodenfliesen nicht vorhanden, deshalb bleibt das Wasser auf dem Boden stehen. Die Fenster lassen sich teilweise nur sehr schwer kippen oder öffnen und müssten dringend nachgestellt werden.

  • Marvin

    Aug 2025

    10/10

    Neuwertige Wohnung mit allen Ausstattungsstandards. Hat alles super funktioniert!

  • Verified traveler

    Jul 2025

    2/10

    Worst service we've ever encountered.

    All communication is handled via a cumbersome AI robot that is programmed to make it difficult to contact real staff. We have spent countless hours during our few days staying at this accommodation to get in touch with the responsible staff. Especially when we by mistake got locked out and we had to wait several hours in the stairwell before we finally get help and get into the apartment. In addition, we were greeted by a large puddle every evening that we had to take care of because one of the air conditioners was not working. Also after being fixed (the door frame beneath showed old traces of leakage when we arrived). As a guest, having to put out buckets and dry puddles daily is beyond criticism. In addition, the TV was broken, but it was replaced after a day or so by some craftsmen who came in with their shoes on without warning while we were sitting and eating breakfast. Wi-Fi does not work properly. Even though the "host" restarted it, you repeatedly get disconnected from their Wi-Fi. So we completely gave up on this "service". The balcony door was also broken and could not be closed when we arrived. But was fixed rather quickly. All mentioned above was related by the host as "minor" problems. Arrogant to say the least! We asked for compensation which was not met at all. Of course we will inform Hotels.com about this. Have stayed in many hotels over the years via hotel.com but never given such a low rating.

  • Mohanad

    family · Jul 2025

    10/10

    Everything is excellent except internet connection is not very reliable. The communication with manager first starts with ai agent and then connects you to a human who simply tells you internet is fine and all their network devices are working. Also there is no towel exchange despite the fact we stayed for 5 nights.

  • Ping

    family · Apr 2025

    10/10

    nice apartment building with very good location, close to metro station, there are plenty of restaurants nearby.

Location

Gierstergasse 13 · Vienna