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Artisan Playa Esmeralda Family Beach Hotel

8/10126 reviewsÚrsulo Galván

Luxurious Spa Services Indulge in massages, body treatments, and facials at our spa to elevate your relaxation experience. Exciting Recreational Amenities From a nightclub to outdoor and indoor pools, there's no shortage of entertainment options for guests of all ages. Gourmet Dining and Entertainment Savor Mexican cuisine at Alava or opt for room service, and enjoy a variety of drinks at the bar/lounge or poolside bar. Embrace comfort and luxury at Artisan Family Hotels And Resorts Playa Esmeralda. Book now for a memorable getaway.

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Conference space
  • Breakfast available (surcharge)
  • Television in common areas

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • No pets
  • No parking

• Pool access available from 9:00 AM to 9:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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126 reviews

Guests liked

  • Good water pressure
  • Friendly staff
  • Good for family stays

Guests mentioned

  • Poor service
  • Old facilities
  • Cleanliness issues

  • Konia Ivett

    Sep 2025

    10/10

    Me encantó todo muy cómodo y limpio.

  • Abel

    Sep 2025

    6/10

    Mal servicio en Palapa

  • JORGE

    friends · Sep 2025

    4/10

    Si puede no se quede en ese hotel, a la habitación el aire acondicionado hace excesivo ruido, el extractor del baño igual, y cuando pides apoyo no lo hacen, pésimo servicio en el restaurante, pésima actitud de servicio.

  • Jose Antonio

    Sep 2025

    10/10

    La propiedad ya esta vieja y sin mantenimiento

  • Alfredo Omar

    Sep 2025

    8/10

    Bien, el personal es atento, aunque el lugar es limpio, las instalaciones ya se están haciendo viejas, haciendolo parecer sucio, le falta mantenimiento al edificio.

Location

Saenz de la Pena S/N Zona El Cocal · Úrsulo Galván