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Friends getaway · Dec 2025
Great location in the heart of Asakusa!
Great location - right by the Asakusa Ginza Subway stop. Walk to Sensoji Temple and the entertainment area behind the hotel. Staff was great. Rooms were clean, and small (but typical for Japanese hotels). I did. Not spend much time in the hotel room anyway.
MELBOURNE, VICTORIA · Couples · Nov 2025
Great Hotel. Perfect for staying in Tokyo
This was a great hotel. It was super clean, and our room was a really good size. Location is terrific for getting around as the subway is directly across the road. It is also close to the shrine and shopping area which also has plenty of restaurants. They have free coffee/tea on the 3rd floor. We opted for breakfast each morning, and the buffet was OK. I would definitely stay here again.
ROSEVILLE, PLACER COUNTY, CALIFORNIA · Couples · Oct 2025
Poor customer service.
Ridiculous 1000 yen (per bag) baggage hold fee when we were returning guests after leaving for just one night. We spent over 300k yen at this hotel and they still charged us for holding bags for the one day we were gone in the middle of our stay. Condescending and rude comment from staff member Mr. Pathak about holding our luggage. Completely unprofessional behavior. We were treated better at every other hotel we stayed in Japan (with no luggage fees either!). I will not stay at Tobu hotel or any of their affiliates on future trips to Japan. Spend your money where you will be treated better.
friends · Oct 2025
Love the closeness to the train station and metro. Also, there is a lot of shopping nearby.
Oct 2025
Front desk was efficient with check in and departure. The room was compact but clean and in relatively new. We learned to use space under the bed for our suitcases to allow more room.
1-1-15 Asakusa · Tokyo