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Ascott Waterplace Surabaya

9.1/10217 reviewsSurabaya

Luxurious Amenities Ascott Waterplace Surabaya offers a luxurious stay with an outdoor swimming pool and a complimentary gym for guests. The fully furnished apartments provide a comfortable living space with modern amenities including a flat-screen TV, DVD player, and a fully equipped kitchen. Convenient Location Located in front of Pakuwon Trade Center, guests have easy access to convention halls, department stores, and dining options. Additionally, the apartment is just a short drive away from popular attractions such as Ciputra World Surabaya, Ciputra Golf Club & Hotel, Plaza Tunjungan, and Surabaya Zoo. Exceptional Services Guests can enjoy a hassle-free stay with services like laundry, dry cleaning, and ironing. The staff is dedicated to providing top-notch hospitality, including arranging airport transfers and offering in-room dining. With free parking for drivers, Ascott Waterplace Surabaya ensures a convenient and enjoyable experience for all guests. Book your stay at Ascott Waterplace Surabaya now for a memorable and relaxing getaway.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults. Dear Valued Guest, Please be advised that the Kids Pool within the Waterplace Thematic Pool is temporarily closed for scheduled renovations. We expect the Kids Pool to reopen on 17 August 2026. All other pools within the Waterplace Thematic Pool area like beach pool, lap pool, lazy pool, and baby pool remain open and are operating as usual for your enjoyment. We sincerely apologize for any inconvenience this may cause and greatly appreciate your kind understanding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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217 reviews

Guests liked

  • Convenient location
  • Friendly staff

Guests mentioned

  • Cleanliness issues
  • Need for room updates

  • Hilda Lohong

    MY · couple · Oct 2026

    10/10

  • Vonny Novita

    ID · extended_group · Sep 2026

    8/10

  • Zuraidah

    SG · solo_traveller · Sep 2026

    10/10

    The location is superb and the room size is just nice for the 4 of us

    There could be more options for breakfast

  • Kamil

    IE · solo_traveller · Aug 2026

    10/10

    The hotel was very premium and luxurious with all the potential needed amenities provided for by the hotel.

  • Shania

    DE · couple · Aug 2026

    9/10

Location

Tower D1 Jalan Pakuwon Indah · Surabaya