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Aug 2025
Such a lovely hotel all round.
Aug 2025
Perfect family holiday
We had a family holiday here this summer. Our first family holiday in school holiday time and I was really worried at how busy the hotel would feel, however the hotel even when fully booked never felt busy or crowded. We stayed in the relax area which suited us perfectly, our room over looked the pool and mountains beautiful views. We never had any problems getting sunbeds by the pool. As we have a 5 year old we ate early most nights and never had a queue of more than 2 groups/families in front of us to get into the buffet. The food was the best we’ve ever had. Constantly topped up or cooked fresh at the show stations. Desserts were amazing. We dined in the Greek and American also and the food there was also really good. The entertainment was fun and found this year we stayed out later to watch than we have in the past. Our little one loved the park area too. The waterpark is fun, good size slides for all ages. We would definitely come back again.
family · Aug 2025
The facilities, especially the pools, we're excellent. Food choice and quality in the 'Olive' was brilliant for a buffet. Wouldn't bother with Stars and Stripes (staff lovely but food not as good as the Olive). La Trattoria on the other hand served fantastic food and made a very special last night meal. Our flight was 12 hours after checkout, so they very kindly allowed us a courtesy room for a shower and freshen up. However the 30mins alloted time was only enough for a party of three, so larger parties might want to book two or for longer is possible. Overall, lovely place, nicely laid out and would come again, only perhaps a cooler time of year.
Aug 2025
Great hotel for a family vacation. Kids loved it.
Aug 2025
I am writing to share my disappointment following a recent stay at your property, which I booked through Expedia. Unfortunately, the condition of the public areas and pools was unacceptable. There appeared to be no cleaning staff present during the day, and even after dinner, the pool areas were not cleaned properly. A persistent unpleasant smell was noticeable around the pool areas. The children’s pool had visible green algae growth, which raised serious concerns about hygiene and safety. At the pool bars, I observed that glasses were merely rinsed, not properly washed, before being reused. This is not only unhygienic but also entirely below the standard expected from any hotel, let alone one marketed as a resort. Additionally, upon check-in, I was informed of a tourist tax that needed to be paid. This charge was never communicated during the booking process. When I contacted Expedia customer service, they were unable to provide any explanation, which was frustrating and unprofessional. This lack of transparency is unacceptable, and as a result, I will not be booking through Expedia again. The only truly positive aspect of my stay was the hotel staff, who were consistently polite, helpful, and clearly working very hard under pressure. They seemed short-staffed, likely due to cost-cutting by management. If I were in charge of this property, I would seriously reconsider the current management team, particularly the Head of Departments, as there appears to be a lack of prop
Rhodes