Atour Hotel Hangzhou Huanglong Wanke Xueyuan Road

8 reviews

• T

  Ting

  CN · solo_traveller · Aug 2026

  7/10
• R

  Richard

  SG · family_with_children · Jun 2026

  10/10

  We stayed at Atour Hotel Hangzhou Huanglong for 7 nights in a family room, travelling with my 94-year-old mother-in-law, my wife, and myself. The family room was spacious and comfortable, with a super-single bed for my MIL and a double bed for my wife and me. The beds were very comfortable, and we appreciated the pillow selection available, which helped us rest well throughout our stay. Initially, we were assigned a room located at the end of the corridor. As my MIL walks with assistance, the distance to the lift was a little challenging. The hotel team was very understanding and kindly arranged a room change for us. The replacement room was equally comfortable and well-appointed. We truly appreciated their patience and flexibility. The room facilities were excellent - spacious bathroom, comfortable heated toilet, strong shower pressure with consistent hot water, good quality hairdryer, complimentary daily replenishment of drinks and bottled water (excellent drip coffee provided too). The hotel also provides very useful facilities for longer stays - free washing machines and dryers, complimentary detergent, ironing facilities, and a small but functional gym The breakfast is served from 7:00am to 10:30am at Level 5. We also appreciated the late-night light supper option (porridge/buns) available in the evening. The food selection was consistent during our stay and provided a convenient option after a long day outside. The location is convenient - eateries are within a few minutes’ walk, Metro Line 2 is around a 7-minute walk away, beside K-Lab shopping mall. However, what truly made our stay memorable was the service. Every staff member we met, from reception, restaurant, housekeeping, and public areas, was professional, warm, friendly, and patient.

  None

• C

  Cesar

  US · couple · Jun 2026

  10/10

  Awesome breakfast and very nice staff

• MT

  mao ting

  TW · extended_group · Feb 2026

  10/10

  超級無敵棒！早餐超好吃，還有宵夜吃（不知道是不是因為有優惠的原因，全都免費）而且服務人員態度很好，清潔阿姨也很可愛，很親切！ 旁邊就有地鐵站和腳踏車，離靈隱寺和西湖都很近！

  無

• S

  shenghao

  JP · solo_traveller · Nov 2025

  10/10

  良心推荐这家酒店的客房送物服务：送物服务极速，送物服务高效，送物服务迅速，前台服务人员送物很及时，叫外卖会有机器人送房间很方便送物效率很高，客房阿姨送物很快，客房送物效率高，需要物品打个电话就送过来了送物迅速服务一流，住酒店踫到及时送物的服务真是让人心情大好，客房送物速度真快值得推荐。客房送物真的很及时，送物效率很高，送物速度很快服务热情周到。房间很宽敞，服务很好，出行方便，床品很舒服，尤其是枕头很舒服