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Atour Hotel Hangzhou West Lake

8.5/107 reviewsHangzhou

Luxurious Amenities At Atour Hotel Hangzhou West Lake, guests can enjoy top-notch facilities including a fitness centre, shared lounge, and a delectable restaurant. The property boasts free WiFi throughout, ensuring guests stay connected effortlessly. Comfortable Accommodation Each room at the hotel is equipped with air conditioning and a TV, providing guests with a cozy and relaxing environment to unwind after a day of exploring Hangzhou. Room service and a 24-hour front desk are also available for added convenience. Explore the Surroundings Situated just a few kilometers away from popular attractions like Wushan Square and Lingyin Temple, guests can easily immerse themselves in the local culture. For outdoor enthusiasts, hiking and cycling opportunities abound, with car hire services readily accessible for further exploration. Experience the best of Hangzhou at Atour Hotel Hangzhou West Lake - book your stay now for an unforgettable getaway!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00
  • Check-out until 14:00
  • Children welcome
  • Free parking

A deposit may be required at the property.

Available rooms

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7 reviews

Guests liked

  • Service attitude
  • Value for money
  • Food options

Guests mentioned

  • Cleanliness issues
  • Unfriendly staff
  • Room smells unpleasant
  • Catherine

    SG · extended_group · Oct 2026

    9/10
  • Catherine

    SG · extended_group · Oct 2026

    10/10

    Comfortable stay , mostly quiet but some guests didn’t restrain their children screaming and ran up and down corridor

    Good location ( near Westlake , shopping district and women’s shopping street) , good cleanliness , all towels and are changed everyday and come in sealed packages 👍.

    Single bed was hard and uncomfortable. Had to request for additional bedding which staff readily provided.

  • Yew

    MY · family_with_children · Jan 2026

    8/10
  • Jenny

    CN · extended_group · Dec 2025

    8/10

    服务态度 性价比很高 吃的也不错

  • Ai Zjin

    CH · couple · Dec 2025

    1/10

    This is the worse Atour that I have ever stayed

    The property entrance all the way to the room is really weird

    The entrance has a weird smell unlike any Atour hotel that I have ever stayed. Besides the room smells too as if it is a smoking room. Toilet were not clean and we found bunch of hair. The toilet light did not work from the entrance switch but only from the switch next to bed. Our housekeeping lady throw away our food that we kept in the room. The facilities were really poor and last but not least we check in during 8pm and the front desk ladies were very unfriendly unlike any Atour service.

Location

Dujinsheng Industrial Building, No.503, Fengqi Road · Hangzhou