Aura Tachibana

Children under 10 years old are not allowed in the Twin Room, the Deluxe Twin Room and the Twin Room with Tatami Area. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Special diet requests must be made in advance. Please inform the hotel at the time of booking. The hotel offers a free shuttle to/from Hakone Yumoto Station, which runs from the station from 14:00 to 18:00, and from the hotel between 8:00 and 10:00. To use the hotel's free shuttle, call upon arrival at Hakone Yumoto Station. Contact details can be found on the booking confirmation. Free Wi-Fi is available in public areas, except in restaurant Mori no Yakata. Free Wi-Fi is available in the Twin Room, the Deluxe Twin Room and the Twin Room with Tatami Area. The hotel will prepare different Yukata robes and amenities for male/female guests. Guests must inform the hotel of their gender in advance. Contact details can be found on the booking confirmation. The latest possible dinner start time is 19:30. No refund will be given to guests who miss dinner. Please inform the property of your expected check-in time when making your reservation. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. A deposit may be required at the property.