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family · Apr 2025
Excellent resort and the best in La Union
family_with_children · Mar 2025
Property and resort is great but their policy and mabagemdd we Mt is terrible. For the price we paid for the family villas we should get more towels and ice. Simple request to get a bucket of ice for our rooms they said the machine broken there is no ice. But there were giving ice in the restaurant s. We spent a lot for dinner and gave a tip but they told us there no ice. When I complained to front desk about the ice and towels. First she said only get 1 towel per person per day. But we swam since the highlight of the resort are the pool and beaches. Ofcourse your always wet. You need more than one towel. I asked them why they are cheating out on the ice and towels? Front desk answered because guest are stealing the towels. So is that our problem? We paid for the nightly rate and that’s why they held back 2000 pesos for incidentals. For the ice they said since we ate at the restaurant and spent our dinner they will give a bucket of ice. I never heard such rules and policy. I think they should change their policy and the management. Their policy leaves a bad taste on their guest. All our friends and families asked about the resort and all we said told them about their bad policy and terrible management . We don’t recommend this resort. . If your going make sure you bring your own towels and ice.
partner · Feb 2025
It’s very clean. Staff was extremely nice. The views. Restaurant by the beach.
Jan 2025
Like most things in the PI it's worn-out fast. Toilet issues - "international buffet" is really just a Filipino buffet with eggs for the Westerners. But the asset Aureo has is their pool. They really don't hype it enough. Strong current pushes all swimmers along in a circle around the pool area. TERRIFIC therapy for all bodies. Never seen a pool like it. Great use of the limited space. Staff is very kind and wiling to help.
Oct 2024
Great but there’s still room for improvement.
Luzon 2500 · San Fernando