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Auténtico Vertical Playa del Carmen

9.2/1079 reviewsPlaya del Carmen

Luxurious Amenities Auténtico Vertical Playa del Carmen offers air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Guests can also enjoy the outdoor swimming pool, terrace, and shared lounge. Convenient Services This 4-star hotel provides a range of services such as concierge assistance, dry cleaning, airport transfers, and 24-hour front desk support. Room service is available for guests' convenience, along with free WiFi throughout the property. Prime Location Located in the heart of Playa del Carmen, just 300 meters from the beach, Auténtico Vertical Playa del Carmen is surrounded by popular attractions like Playacar Beach and Church of Guadalupe. Don't miss the chance to experience luxury and comfort in this vibrant destination.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00 until 23:30
  • Check-out until 12:00
  • No parking

A deposit may be required at the property.

Available rooms

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79 reviews

Guests liked

  • Great location near beach and 5th Avenue area
  • Spacious rooms

Guests mentioned

  • Lack of hot water
  • Poor service responsiveness
  • Issues with cleanliness and room quality

  • Carmita

    partner · Apr 2025

    10/10

    Awesome property, Cool artwork and staff. What a great stay! ☺️

  • Robert

    Mar 2025

    6/10

    We had to change rooms after the first night because the AC was not working even after they attempted to fix it. We did not have hot water at all during the entire stay which was 7 days.

  • Angeles

    Mar 2025

    10/10

    El hotel es muy bonito.

  • Victor

    Mar 2025

    10/10

    Excelente calidad en la habitación, amplia y confortable

  • Dawndi

    partner · Mar 2025

    6/10

    Good location close to Chedraui and Oxxo. Very good bakery across the street. Pillows were hard and lumpy, had a hard time getting toilet paper and towels. TV did not work as well.

Location

Avenida 10 #16 entre Calle 38 · Playa del Carmen