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DE · couple · Oct 2026
Die Aussicht war unglaublich, der Infinity pool fantastisch. Der tolle Strand 5 Minuten zu Fuss. Das Zimmer wunderbar, die Angestellten sehr freundlich, zuvorkommend und hilfsbereit.
PH · couple · Aug 2026
We recently stayed here and had a truly wonderful experience, despite a bit of a rocky start with the weather. When we f
GB · family_with_children · Jun 2026
A property with excellent views but disappointing upkeep, ineffective facilities, and unfulfilled promises.”
We stayed in Room D2 at AV Suites, which was advertised as a Queen Studio. Unfortunately, our experience fell significantly short of expectations, and I feel compelled to provide an honest assessment for future guests. First and foremost, the listing photographs are highly misleading. The room appeared far more modern, polished, and comfortable online than it does in reality. The flooring consists of bare concrete rather than, wood, tiles, carpet, or any finished surface, giving the room a somewhat unfinished appearance. Throughout our stay, sand continually accumulated on the floor despite regular sweeping, and we were unable to determine where it was coming from. Cleanliness was another major concern. There were persistent ant infestations, particularly around the kitchenette area and we didn’t even eat or use it, several elevated surfaces had thick layers of dust that appeared to have been neglected for an extended period. While towels were replaced and the room was tidied during our stay, this occurred after we raised concerns and specifically requested assistance. The most disappointing aspect of our stay was the air conditioning. Prior to booking and being allocated to our room, we specifically asked whether the room had strong, effective air conditioning, as this was a key requirement for us. We were assured that it was functioning properly. Upon arrival, however, it became immediately apparent that the unit was struggling to cool the room adequately. After we complained, maintenance was sent to service the unit, but there was no noticeable improvement. We reported this, and were told another technician would attend the following day while we were out. Although we were informed this had been done, the air conditioning remained ineffective. To make matters worse, the air conditioning remote displayed a service warning light throughout our stay, which I will include in my review photographs.
Unlimited water supply.
GB · solo_traveller · Jun 2026
Beautiful view
Hill
IT · solo_traveller · Jun 2026
Calapan North Road AV Suites, Brgy. Aninuan · Puerto Galera