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Guests mentioned
Mar 2025
My recent stay was unfortunately below expectations due to multiple service and maintenance issues. Firstly, no welcome drink was served upon arrival, despite it being mentioned as part of the booking amenities. While this may seem minor, it set the tone for the level of service we experienced throughout the stay. The room itself had several maintenance issues. The exhaust fan wasn’t functioning, and despite informing the staff, no attempt was made to fix it. The mini-bar leaked throughout the first night, and while it was eventually fixed on the second day, it was inconvenient. Additionally, basic amenities like slippers were not provided upon arrival, and even after requesting them three times, they were only given on the second day. One of the most concerning issues was the faulty door lock, which compromised privacy and security throughout our stay. This should have been addressed immediately, but no resolution was provided. Furthermore, the doorbells for the adjoining rooms were excessively loud, often causing confusion and, at times, even feeling intimidating. Overall, the stay was disappointing, and the lack of prompt service and proper maintenance significantly impacted the experience. I hope the hotel management takes these concerns seriously to improve the quality of service for future guests.
friends · Jan 2025
ドライヤー無し、お湯出ない、タオル交換してくれない、言わないと何もしない
Dec 2024
While the room was clean and the service was good, the lack of heating made it uncomfortably cold. I had to bundle up in hoodies and pants just to stay warm inside.
Nov 2024
Average property
Nov 2024
Great value. Comfortable rooms
Plot no.2010,opposite chimes61, sector45 · Gurugram