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Babylon Grand Hotel & Spa

8.4/10102 reviewsHanoi

Convenient Location Located in Tay Ho District, Babylon Grand Hotel & Spa is just a short walk away from Dong Xuan Market, West Lake, Hoan Kiem Lake, and the vibrant night market in the old quarter city. Modern Amenities The hotel offers free parking, Wi-Fi access, and air-conditioned rooms with flat-screen TVs, minibars, and en suite bathrooms with complimentary bath amenities. Exceptional Services Guests can enjoy 24-hour front desk assistance, luggage storage, currency exchange, and tour arrangements. Indulge in traditional Vietnamese cuisine at the in-house restaurant or opt for private dining with room service. Experience the best of Hanoi at Babylon Grand Hotel & Spa. Book your stay now to enjoy a memorable and comfortable experience.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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102 reviews

Guests liked

  • Helpful staff
  • Central location
  • Comfortable rooms

Guests mentioned

  • Cleanliness issues
  • Breakfast quality could improve
  • Susan

    AU · couple · Oct 2026

    10/10

    My husband and I would recommend this hotel if you’re staying in Hanoi.

    The hotel was in a great spot, quiet but near to the old quarter. The staff were exceptional, nothing was too much bother for them. The rooms were clean, and well maintained.

    There was nothing we didn’t like.

  • Charlotte Grace

    GB · solo_traveller · Aug 2026

    3/10

    Mould and damp everywhere - AVOID!

    The reception staff were lovely and very accommodating. The breakfast was good.

    I don’t usually write reviews but I needed to for this hotel. There is a huge mould problem at this hotel and I would NOT recommend staying here because of it. After spending an hour in the room, my asthma was triggered. It was so bad that I requested to move rooms - it was only slightly better. There’s black mould EVERYWHERE. The bath was not connected to the wall and therefore there must be huge amounts of mould inside the wall. We had black mould dripping down the door in the bathroom, it clearly hadn’t even been wiped in months. There was black mould on the walls in the bedroom next to the beds and the bedding felt wet it was so damp. It wasn’t even just our room, the majority of the people on our intrepid tour had exactly the same problems - two even paid extra to go into a different hotel because of how bad it was. Please avoid!

  • Sinisa

    IT · solo_traveller · Aug 2026

    10/10

    Everything was exceptionally take in account that when paying with card there is a 5% fee

    The staff was amazing and Anthony helped us a lot

  • Jeavons

    AU · couple · Aug 2026

    8/10

    Overall it was a very positive experience.

    The breakfast was great & good hours it was being served. We had a balcony room and that was really good. Staff were excellent and very helpful. Also good that drinking water was always available.

    Some other guests were very noisy at night but this is not the fault of the hotel. The location had some good aspects with easy access to the lakes near West Lake and proximity to things like massage, pedicures etc, but it was a long hot walk to many of the city attractions that tourists want to see. The advertised Massage Spa was actually a taxi ride away so that was not ideal.

  • M N HULAMANI

    IN · solo_traveller · Jun 2026

    10/10

Location

57 Pham Hong Thai · Hanoi