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Guests liked
MX · couple · Oct 2026
La comida
Solo travel · Aug 2026
A Disappointing Return to Bahia
This was my second stay at Bahia, and I returned because my first visit was genuinely wonderful. Unfortunately, this experience was very different. Guests can no longer access the resort restaurants—only the buffet, which had long lines, overwhelmed staff, and food that disappeared almost immediately. The room’s Wi-Fi was extremely limited, and the entertainment felt noticeably reduced. Last time, there was a full team of 4–5 members running activities and engaging with guests; this time, there were only 1–2, and the overall energy was not the same. A staff member shared that hundreds of employees were laid off after Hyatt took over, and many new policies were put in place. The workers themselves remain kind, hardworking, and welcoming—they are not the issue. But the changes have significantly impacted the guest experience. Because of this, I would not return to this resort, nor would I recommend it.
CA · extended_group · Aug 2026
I enjoyed our stay would come back again
Everyone was so friendly and very helpful
At the airport we got sucked in to going to what we found once we were there it was about timeshares which was supposed to be a 90 minute talk turned into 5 hours that was the only thing I didn't like
LONDON, ENGLAND · Family · Aug 2026
8 days in Coba
I enjoyed my stay,this is the 3rd time I have been and I was not disappointed the room was clean and I had my television reset to English so in the late night l was able to watch movies in English the mini bar in the fridge was fully stocked entertainment was great staff and polite really great time
Family · Aug 2026
Disappointed
Honestly, I was truly disappointed. We have been here last year and it truly changed for the worst. The food is terrible, fast food and no variety once so ever. The service was also not good because they treated you like your trash. Only a few workers were actually nice to us. Plus, you have to wait 15-30 minutes for the stupid car carts to pick you up just to drive you to the beach or something for only 5 minutes. When we were also leaving early in the morning, we have asked concierge services to send someone to help us with our suitcase since my mom had a bad back. We waited 30 minutes and they never came. We had to bring it down ourselves from the second floor. I put two stars instead of one because the ocean was alright, a little seaweed but that’s nature. Would not recommend honestly. Much better places out there.
Carretera Chetumal - Cancun Km 250 · Akumal