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Guests liked
Sep 2025
The staff make this place shine, even more than the ambiance (which is clearly a rightful draw). They make a heartfelt effort to make this a good experience for everyone.
Couples · Jun 2025
Nightmare anniversary zero stars
We stayed at the Baker House hoping to celebrate our anniversary. The house must have been a hundred degrees so they brought a small dirty fan up into our room. The furniture is all old with springs popping through worn filthy cushions. We had stayed in the past and they had included breakfast and there was staff on site then. This time we were left completely alone in the house and when we called the number on the check in card for after hours it went straight to voicemail. Also apparently no more breakfast is included just a bowl of half rotten fruit sitting on the community table. The $48 brunch the next morning also offered moldy fruit. We sat on the front porch where the tables aren’t even dining tables but end tables so we smacked our knees against the legs and couldn’t even push in our chairs to eat properly. An older man who I believe was the owner was yelling and swearing at his employees at the front desk when we were in the bar area. I don’t think he knew we could hear but the entire experience was so disheartening , uncomfortable and just disgusting we will never ever go back. Such a shame such a beautiful house is being run into the ground by a man who obviously cares nothing for the quality of the food or maintaining the house or even having enough professionalism not to swear and scream at his employees in front of the guests. Zero stars. So disappointing. Worst anniversary ever thanks to the bad choice we made going there. We definitely won’t be back and I’ll be posting this review on every site possible to warn others not to let Baker House destroy anyone else’s special occasion.
May 2025
Good location & antique ambiance
Location was great, but the AC control was not working and it was warm in our room upon arrival. And the windows don’t open. I found the bed and pillows uncomfortable, but my husband said they were ok. Decor and ambiance was nice and what we expected and a fun change from modern hotels.
Family · Apr 2025
Bad service
Very bad service. We did a reservation on line and the hostess refused to accept us. Very disappointed. I think this people is very racism. The owner should to check the process. I live in Chicago but when I come back here I prefer to eat in another place
Family · Oct 2024
Disappointing special occasion.
We had been looking forward Baker House’s brunch for our 30th anniversary and noted this when making reservation. Basic service was lacking. Had to request plates for croissants. Requested condiment delivered when meal over. Offered deserts were still frozen and lackluster. Food was so-so. Did not acknowledge the occasion even though reservation form specifically asks if it is a special occasion. Management was dismissive when explaining they lost their chef and general manager the night before. Their basic efforts fell significantly short of meeting the mark. Do not recommend.
327 Wrigley Drive · Lake Geneva