Bali Dream Resort Ubud

19 reviews

• C

  cains122

  Couples · Aug 2025

  2/10

  Don’t book

  Absolutely shocking! Staff were lovely but the hotel is disgusting. Mould and damp everywhere along with cockroaches- stay well clear

• L

  LucyFromCapeTown

  CAPE TOWN, WESTERN CAPE · Solo travel · Oct 2024

  2/10

  So bad

  When I was looking for hotels in Penestanan, this hotel kept coming up and I was very tempted to book. However the bad reviews were pretty bad so I didn't book. Now let me tell you why I'm glad I didn't. This review is for the "spa" as I never stayed at the hotel. Well to call it a spa, is a gross overstatement. It was 2 rooms located at the back of the hotel, with a busy and noisy road just on the outside. I walked in for a foot massage as the spa that I initially wanted to go to, I couldn't seem to find. I was placed in a chair outside the 'spa' - which meant I was sitting in the heat - not great. The lady who worked on my feet was wearing grubby clothes - dirty pants, broken t-shirt. Her nailpolish was chipped. She didn't wash or even wipe off my feet before she started, and the 'massage' was really just her rubbing oil mostly on my legs. No technique at all. She was also on her phone half the time, sending messages, and even taking a call. But the worst part was the state of the 'spa' and particularly the bathroom. Absolutely, disgustingly dirty. There was no light in the bathroom, just a bedside lamp plugged in right next to the tap and even that didn't work! I cannot imagine how gross it would be to have an actual massage at this place.

• 2

  231katharinea

  Solo travel · Jun 2024

  10/10

  Great location, great staff, great (!) rooms

  Worth spending a little more on this place. Great location - you can walk into the centre but if you don’t want to do that there are some great restaurants on the same road, about 3 minute walk away (breakfast, coffee, lunch, dinner, cocktails, sushi!) Clean rooms and the whole place has a nice atmosphere. The staff are super helpful - they even let me leave my bags for 2 nights when I visited another island.

• L

  LightPacker61521

  NONE · Aug 2022

  10/10

  Great atmosphere, clean, extremely friendly and warm staffs

  The resort is quite and peaceful but yet close enough to Ubud Centre. The landscape is great. The staff are very helpful and friendly. stayed here longer than I expected to. Great for families as well. Food was great. Would totally recommend this place.

• N

  nultius

  Family · Mar 2020

  2/10

  AVOID LIKE THE PLAGUE!

  Pros: Beautiful landscapes, quiet, GREAT sushi place around the corner from hotel. Cons: Smelly pool towels, not enough for our family so were given bath towels Only 6 sun beds for n total for 2 large pools Food was okay 1st villa - Mouldy drinking water taps Power points hanging out No plugs for bath tub No gate to the villa property, yet all other villas have gates No bathroom bench or surface to pit any toiletries Fridge wobbly, my husband had to put a box under it so it was stable Towels are old and smell Balustrade on stairs is VERY loose Doors do not lock properly Mould in the fridge No dining table 1 x 2 seater chair expected for a family to use Kitchen cupboards falling apart Drawers do not close properly Move rooms due to these issues.... A down grade, as said by manager himself but no mention of reimbursement for price difference. Pros: ...... Cons: Shower handle doesn’t sit on the holder unless you want it to spray straight on the floor so you must hold it to shower Drainage for shower/bath combo does not work properly so all water comes back up the drain and floods the bathroom Bugs in one of my kids beds Sticky tape holding part of bathroom room together Toilet not even attached to the floor, floor bathroom when flushed. Squashed bug(?) in our bed with huge blood stains and eggs. Dark and smelly This hotel is an absolute joke. It needs to be shut down and completely renovated. Or bulldozed.