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Banyan Tree Kuala Lumpur

9.2/10117 reviewsKuala Lumpur

Luxurious Spa and Recreation Facilities Indulge in rejuvenating massages and body treatments at the spa, unwind at the outdoor pool or maintain your fitness at the fully equipped gym. Dining and Entertainment Experience exquisite dining at Horizon Grill and enjoy refreshing beverages at the stylish bars. Take advantage of 24-hour room service for a cozy night in. Convenience and Comfort Stay connected with complimentary Wi-Fi, benefit from concierge services and unwind in well-appointed guestrooms with modern amenities. Book now and experience the epitome of luxury at Banyan Tree Kuala Lumpur!

What this place offers

  • Fitness facilities
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Porter/bellhop
  • Limo or town car service available

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Pool access available from 7:00 AM to 10:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • Cashless payment methods are available for all transactions. • At check-in, guests must provide a record of full COVID-19 vaccination. A deposit may be required at the property.

Available rooms

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117 reviews

Guests liked

  • Exceptional, attentive service (many mentions)
  • Direct connection to Pavilion mall / excellent central location
  • Beautiful, spacious rooms and excellent bathrooms
  • Rooftop bar with impressive views (Vertigo)
  • Pool and in-room private pool (for applicable room types)
  • Excellent breakfast with great views
  • Thoughtful in-room touches (birthday cake, essential oil, yoga mat)
  • Convenient access to shopping and attractions

Guests mentioned

  • Perceived as pricey / overrated compared to nearby 5* hotels
  • Misleading photos / blocked KLCC pool view due to new building
  • Occasional check-in delays and poor handling of a room complaint
  • Visible lamp cables / minor safety concern in one room
  • Noise reported in at least one room

  • stephanie

    Oct 2025

    10/10

    Perfect stay

    Everything was perfect ! highly recommend to stay at the Banyan Tree when you are in KL ;-) Beautiful bedroom, spacious, amazing and kind staff, great restaurant and rooftop bar with an impressive view

  • Philip

    partner · Oct 2025

    2/10

    we have booked a expensive room category. We checked in after check in time, but room was not ready. So we checked in two hours later. When entering the room we wanted to use our private pool in the room. However, we could not feel save as the cables of the lamp were visible. The hotel managed our complaint very badly. So we were very unhappy with this hotel in regards of room condition and service.

  • Sarah

    Sep 2025

    10/10

    La salle de bain canon! Literie au top!

  • LEONARD PIO

    Sep 2025

    10/10

    From check In , throughout the stay and check out, the staffs were excellent during my stay for a night

  • Fergus

    Sep 2025

    10/10

    Great

Location

02 Jalan Conlay · Kuala Lumpur