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GB · family_with_children · Oct 2026
GB · couple · Oct 2026
Good location and great hotel
Great location , friendly staff
Expensive
ZA · solo_traveller · Oct 2026
A well-appointed, elegant hotel with amazing rooftop pool.
A magnificent grand dame from the outside, but chic and minimalist on the inside. A really gorgeous hotel right in old town. The heated roof top pool is a winner. I was picked as a VIP guest and received a welcome bottle of bubbles which was a lovely surprise, thank you!
The recommended parking lot is an uncomfortable walking distance away with lots of luggage, and it is not easy to get close by with a car to drop luggage off.
AE · solo_traveller · Oct 2026
A lovely hotel overall—I really enjoyed my stay and would highly recommend it
The staff were wonderful, the location was ideal and very convenient, and the hotel was clean. They also surprised me with a cake and wine on my birthday—a lovely, thoughtful gesture from the Guest Experience Manager that made my stay extra special.
It was a little pricey; a more affordable rate would make it better value for money.
GB · couple · Oct 2026
Will come back and highly recommend
Great location and amazing rooftop with a pool and view
This is not a bad thing and maybe my personal preference would suggest less air conditioning in breakfast room as it was rather chilly, more staff to clean tables at breakfast and allow for new guests to sit at table of choice. Also there is a bar in the entrance which I would have expected to be open and staffed so we could enjoy the lovely area created.
Rua Da Alfandega 9 · Funchal