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GB · couple · Oct 2026
Spotless rooms and a great base to explore the area.
Really clean, the online check-in process was great for us as we arrived very late into the evening. Great location as a base to explore Canmore and Banff. A really good size, and the bathroom facilities were fantastic. Those shower wall jets have changed my life!
AU · family_with_children · Oct 2026
Location was great.
There were a number of things. The first was the fact that the unit was low and dark. When the blinds were open it was like sitting in a fish tank with every passer by looking in. We also had a number of operational issues that were all disappointing. On arrival we were told that the unit was not ready due to a staff shortage, there were maintenance issues including the washing machine not working and the overhead lights in the lounge not working.
KR · extended_group · Oct 2026
KR · extended_group · Oct 2026
CA · family_with_children · Sep 2026
This is a needy resort and is lacking maintenance. We were there for a special family weekend and made the best of it.
The suite was a good plan and very comfortable. The kitchen was well stocked.
The whole resort is very poorly maintained, Carpets are worn with threads sticking out, the pool was poorly cleaned, the halls and elevators are worn and often dirty, The 1 st suite the first night in Soleras was not clean, my slippers were filthy from the carpets, the three tv’s in the 2nd reservation of Aug. 28th - 31st were all small, the 2nd bedroom tv didn’t work, the living room tv only worked sometimes, the fireplace in the master bedroom didn’t work. The resort needs serious maintenance. I stayed last year and it has changed badly since then.
187 Kananaskis Way · Canmore