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PL · family_with_children · Oct 2026
US · couple · Oct 2026
good location awesome view washing machine a +
n/a
US · solo_traveller · Oct 2026
One of the best holiday apartment rentals I have ever had.
Short walk from the train. Gorgeous view form the large windows and private balcony. Spotlessly clean. Comfortable and well appointed.
US · couple · Sep 2026
OBNOXIOUS, UNHELPFUL STAFF, pls READ my comments
It’s an basic apartment with kitchen, washing machine
1) OBNOXIOUS STAFF: about 4 months before check in, we received email asking us to send passport pictures over. We express concern about internet security and ask for a secure link to upload passport information. Instead, we received a email asking us to CANCEL our reservation. In my life of traveling about 50 yrs, I had not come across such rude and unhelpful reservation person. That person need to be 🔥 fired and replace. 2) HOUSE RULES not stated in booking.com- a) guests suppose to sort out various recycle material etc. no containers provided b)The tons of rules should be make known when booking so we know what we are signing up for. Staying in HOTEL is more simple 3) We received message and ASK NOT to give NEGATIVE COMMENTS ONLINE so the apartment can be more searchable. So, DON’T TRUST all the positive reviews. It was filtered out 4) walking directions to apartment not clear. We are ask to go to exit 4. We ask the station staff and they have no clue, and we could not find it and took Uber instead. End up costing us $20 each trip. Besides even you find the exits to the street, it’s all uphills walk with 20 flights of stairs cases, impossible walk if you have luggages. Mail box location direction is wrong. The mailbox is not located where it was indicated on the instructions. Not only the reservation staff is rude, also cannot give clear directions. 5) This is the one worst booking experience we ever experienced so far.
DE · couple · Sep 2026
Wir hatten einen wunderschönen Urlaub und haben den Sonnenaufgang auf dem Balkon sehr genossen. Wir konnten alles in Lug
Die Wohnung ist wunderschön und die Lage ist phantastisch.
6 Via Lucerna · Lugano