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Best Western Kilima Hotel

8.6/101018 reviewsYork

Victorian Charm and Modern Comforts Convenient Location and Amenities Situated just a short stroll from York city center and the train station, our hotel offers free WiFi, a guest computer, indoor pool, and fitness room. Parking is available for your convenience. Delightful Dining and Nearby Attractions Enjoy a traditional English breakfast served by our welcoming staff. Explore York Racecourse just a mile away and easily reach us via the A59. Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Best Western Kilima Hotel now!

What this place offers

  • Television in common areas
  • Express check-in
  • Free wired internet
  • Access to nearby indoor pool
  • Golfing on site
  • Self parking (surcharge)

Policies & house rules

  • Check-in from 16:00 until 22:00
  • Check-out until 11:30
  • Children welcome
  • No pets
  • Paid parking

Please inform Best Western Kilima Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The Hotel has started construction of a 15 bedroom extension, this has restricted car park spaces. A deposit may be required at the property.

Available rooms

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1018 reviews

Guests liked

  • Friendly staff
  • Good location
  • Comfortable beds

Guests mentioned

  • Cleanliness issues
  • Expensive for what you get
  • Food and drink options lacking

  • GB · solo_traveller · Sep 2025

    1/10

    Absolutely crap...and not worth the £143+£10 car part...Best Western, it is not I felt conned

    Nothing,....DO NOT STAY HERE...

    Outside is grubby,pretty much a building site round the back, also rubbish lying around. Had to pay an extra £10 at check in to park my car.. Only 1 member of staff on... No running water from cold tap in bathroom.. Went to open the only window in my bedroom for fresh air,I couldn't believe it opened into the room next door,which was still being built,... Went for a swim,which is why I booked the room after driving down from Edinburgh..., water stains all over the ceiling ,decided I would get changed get a drink at the bar and order food..no draft beers,cans or wine only ,I decided to find somhere else to eat. I needed to be out by7am for work so could not get breakfast as it didn't start until 7.30..no options. The list can go on

  • Xander

    AU · solo_traveller · Sep 2025

    9/10

    This hotel surprised me, I was expecting the standard single room with a king single bed and best and room that was just big enough to fit everything in it but instead I got quite a large room with a large bed that was very comfortable, the staff were friendly and it was an easy walk to all the majour attractions.

    Very nit-picky complaint but the shower curtain when it gets wet clings to your skin which was annoying but I guess if this is my only real complain that I also kind of a compliment

  • Kåre

    NO · extended_group · Sep 2025

    9/10

    Bra hotell, med helt topp frokost

    Veldig god frokost. Rolig område. Gåavstand fra sentrum. Vi hadde totalt 6 rom, og på mitt rom var det veldig bra trykk i dusjen. Hotellet hadde en autentisk, historisk stil. Grei parkeringsplass.

    Noen av de andre 5 rommene klagde på lavt vanntrykk i dusjen

  • Rebecca

    GB · solo_traveller · Sep 2025

    8/10

  • Neal

    GB · solo_traveller · Sep 2025

    7/10

Location

129 Holgate Road · York